Shipping and Delivery
Thank you for choosing Classofy.com. Our Shipping and Delivery Policy outlines the terms regarding the delivery of our products and services. Please read the details below to understand our delivery process.
1. Products and Services
Classofy.com primarily offers Handicraft products and services, including clothing , jewellry, and other Services. Upon completing a purchase, access to digital content is typically provided immediately, or as otherwise specified in your order confirmation.
Access and Delivery
- Immediate Access: For most digital products, you will receive access instantly via your Classofy.com account. Simply log in to your account to view or download your purchased materials.
- Email Confirmation: A confirmation email with details of your purchase will be sent to the email address associated with your Classofy account. This email may include instructions on accessing your content if it is available through a separate platform or third-party application.
- Troubleshooting Access Issues: If you experience any difficulties accessing your digital content, please contact our support team at [Contact Email], and we will assist you promptly.
2. Physical Products (if applicable)
In the event that Classofy.com offers physical materials, such as handicrafts products or other merchandise, the following terms apply.
Shipping Options and Times
- Shipping Options: We offer various shipping options, including standard and expedited delivery. Shipping costs and estimated delivery times will be displayed at checkout.
- Processing Time: Orders are typically processed within [3-7] business days, excluding weekends and holidays.
- Delivery Time: Delivery times depend on your chosen shipping method and destination. Estimated delivery times will be displayed at checkout and are provided for reference only.
Shipping Charges
- Shipping charges are calculated based on your location, shipping method, and the weight of the items purchased. These fees are displayed at checkout before completing your order.
Tracking Information
- Once your order has shipped, you will receive a confirmation email with tracking information. You can use this information to monitor the delivery progress.
3. Delivery Issues
If your order does not arrive within the expected timeframe, please reach out to our customer service team at [Contact Email]. We will investigate and provide further assistance to resolve any delivery issues.
Lost or Damaged Items
- If you receive a damaged item or your order is lost in transit, please contact us within [7-14] days of the estimated delivery date. We may require supporting documentation to verify claims for replacement or refund purposes.
4. International Shipping (if applicable)
Classofy.com may offer international shipping for select physical products. Please note:
- Customs and Import Taxes: For international orders, customers are responsible for any customs fees, duties, or taxes that may apply. Classofy is not liable for delays or additional charges due to customs processing.
- Delivery Times: International delivery times vary based on the destination country and may take longer than domestic shipments. Please refer to your tracking information for the most accurate delivery estimates.
5. Changes to This Policy
Classofy.com reserves the right to update or modify this Shipping and Delivery Policy at any time. Any changes will be posted on this page, and we will notify users of significant updates.
Contact Us
For further questions or assistance regarding shipping and delivery, please contact:
Classofy Support
support@classofy.com